L O A D I N G

Research That Cuts Through Assumptions

My Approach

1. Understanding the Human Side (Qualitative)

I study what people actually do — their workarounds, their frustrations, their instincts. My research blends qualitative depth with just enough data to confirm what matters and remove the noise.

  • Behaviors that reveal friction
  • Emotional patterns behind choices
  • What people actually do (not what they say they do)
  • Workarounds they’ve created to solve their own problems

2. Turning Insight Into Proof (Quantitative)

Once themes appear, I support them with numbers—not because data is the answer, but because it gives direction weight.
Examples of what I run:

  • Task success + error rates
  • Click-path and funnel drop-offs
  • Simple A/B comparisons
  • Heatmaps or scroll-depth to validate behavior

“I design based on what people do, not what we assume.”